Freight and delivery method
Unless otherwise specified on the website, the freight handling is as follows:
After the order amount is discounted, over HK$500, you can enjoy free shipping.
After the discount of the order amount is less than HK$500, the Hong Kong area requires a shipping fee of HK$30 (by the way, smart cabinet) or HK$40 (SF Express), and Macau and Mainland China need to charge a shipping fee of HK$50.
This website provides the following shipping services:
SF Express (Hong Kong, Macau and Mainland China)
By the way, smart locker pick-up service (Hong Kong area only)
SF Express (Hong Kong, Macau and Mainland China)
Mailing range
The mailing scope is limited to the service areas that SF Express can deliver to.
Do not use a post office box as a delivery address.
Each order can only be sent to one address. If you want to deliver goods to different addresses, please place orders separately according to different addresses.
Mailing time
After confirming that the payment is successful, the company will ship the product within 3-5 working days.
The mailing time in Hong Kong area is generally about 3-5 days, and it takes about 3-7 days in Macau and Mainland areas. Please note that the mailing time may be delayed for any reason. If you have any questions, you can directly contact SF Express.
Cargo tracking/change of address
After the goods are shipped, the company will notify the customer by email, and will attach the tracking number of the shipment for the customer to track the delivery of the shipment. Customers can enter the tracking number of the goods on the SF Express website to track the delivery of the goods.
After the goods are shipped, if you need to change the address, please contact SF Express to make another arrangement. The additional costs incurred must be paid for.
If the customer fails to receive the parcel due to personal reasons, please contact SF Express to make arrangements. If the shipment fails repeatedly, your order may be cancelled, and the company may not issue a refund.
By the way, smart locker self-pickup service (Hong Kong area only)
Guests can choose the designated smart locker to pick up their goods during checkout.
After confirming that the payment is successful, the company will ship the product within 3 working days.
After the goods are sent, they can be delivered to the designated smart cabinet by the way within 2-3 working days, and the recipient's phone number will receive a short message of the pickup password sent by SF Express.
Customers can go to the designated smart cabinet and enter the password to pick up the goods.
Please pick up the goods within 30 hours after receiving the SMS. Please call SF Express's customer service hotline 2730 0273 for the arrangement of overdue goods not picked up.
Overseas or other regions
Sorry, this website does not currently support mailing to overseas regions. If overseas customers want to order Yukeido products, please contact our staff via email or Whatsapp.